Systems
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OperationalWebsite and search
sooqly.ae pages, search and product pages
Responding normally
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OperationalPublic API
The API behind the apps, the browser extension and partner integrations
Responding normally
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OperationalFeed import
How recently store feeds were imported, per segment of the UAE market
No feeds are running yet
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DownPrice checks
Prices we collect ourselves from store websites, as one success rate
Price checks are not running – prices are not updating
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DownPrice alerts and notifications
E-mail, WhatsApp and push alerts when a watched price changes
Alerts are not going out (waiting 11 days)
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OperationalMerchant portal and billing
Sign-in, the dashboard, top-ups and invoices
Responding normally
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OperationalWidgets and badges
The rating, price and award badges shown on stores' own sites
Responding normally
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DownSupport ticket intake
Whether e-mail and contact forms reach our support desk
Not responding
Each bar is one day, oldest on the left and today on the right, and shows the worst state recorded that day. A day without a record is left grey.
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For your own monitoring: we POST signed JSON for every incident update and component change.
Past incidents
No incidents in the last 90 days.
Resolved incidents stay here for at least 90 days. Full incident history